PT Customer Care Rep - Work From Home
Remote / Online - Candidates ideally in
Conroe, Montgomery County, Texas, 77301, USA
Listed on 2025-12-19
Conroe, Montgomery County, Texas, 77301, USA
Listing for:
Skygen
Part Time, Remote/Work from Home
position Listed on 2025-12-19
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
Service our Dental and Vision inbound callers with information regarding their eligibility, benefit coverage, authorizations, claims, and locating a provider in their area;
Ensure all calls are answered according to company and client guidelines;
Accurately document call information and resolution in our internal systems;
Apply effective diffusion techniques when necessary to ensure our customers feel heard, valued and supported;
Properly identify issues that need to be escalated appropriately to the leadership team.
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