Customer Service Specialist - Work From Home
Remote / Online - Candidates ideally in
Laurel, Prince George's County, Maryland, 20707, USA
Listed on 2025-12-19
Laurel, Prince George's County, Maryland, 20707, USA
Listing for:
Community Health Systems, Inc.
Full Time, Remote/Work from Home
position Listed on 2025-12-19
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual
Job Description & How to Apply Below
[Customer Support / Remote] - Anywhere in U.S. / Competitive Pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Specialist at Community Health Systems, Inc., you will:
Respond to customer inquiries through phone, email, chat, or other communication channels, providing accurate and timely information;
Clarify and resolve customer issues by identifying their needs, determining root causes, and implementing effective solutions;
Escalate complex or unresolved issues to appropriate team members or departments, ensuring prompt follow-up and resolution;
Document all interactions accurately and thoroughly in the customer relationship management (CRM) system.
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