Branch Office Administrator

Edward Jones is offering a Branch Office Administrator position. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$21.00/hr - $22.00/hr

At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Client Support Team Professional role, you are a critical member of that team along with the financial advisor. You are the first voice a client hears when they call on the phone – the first face they see when they walk in the door.

You have many responsibilities, but the most important is getting to know your clients so well that you not only help them identify their problems – you see them coming a mile away. You and your financial advisor are essential in working together to help your clients achieve their most cherished financial goals.

Position

Schedule:

Full‑Time

Branch Address: 4876 Barefoot Resort Bridge Rd, Suite A, North Myrtle Beach, SC

This posting will remain open for 30 days, starting 15 Dec 2025, but may close earlier due to high volume of applications.

As a Branch Office Administrator, you will be a vital part of our team, providing seamless support to our clients. You'll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment.

• Comprehensive six‑month training including an experienced peer mentor
• A wide support network extending from your branch office to your region to the home office
• Work independently while having a team of thousands backing you every step of the way

• Deliver exceptional personalized service to ensure clients feel understood and informed
• Take an active role in the annual business planning process to assist in developing strategies for the upcoming year
• Actively listen for situations in the clients' lives that may indicate a need for additional services
• Drive marketing activities such as planning and executing events

• A culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributions
• An inclusive environment where everyone's different viewpoints are valued and help to achieve results
• A rewards program that promotes long‑term career, financial security and well‑being for you and your family
• Full‑time associates receive medical, prescription drug, dental, vision, voluntary benefits (e.g., accident, hospital indemnity, critical illness), short‑ and long‑term disability, basic life, and basic AD&D coverage. Benefits also include a 401(k) plan, health savings account, flexible spending account, ten paid holidays, 15 days of vacation for new associates beginning on January 1, sick time, personal days, and a paid day for volunteerism.
  
  Associates may be eligible for bonuses and profit sharing. All associates are eligible for the Employee Assistance Program.

• Human‑centered approach partnering for positive impact, improving lives of clients, colleagues, and communities
• Private firm sharing success with associates through discretionary and variable compensation programs, including bonus opportunities based on branch and firm profitability, along with individual performance
• Hiring minimum: $21.38;
  Hiring maximum: $22.71. Opportunity for merit‑based salary increases as you progress.

• Analytical Thinking
• Attention to Detail
• Adaptability
• Conversational Skills
• Digital Tool Utilization
• Team Collaboration

• Client Service:
  Provide exceptional service to clients via inbound and outbound calls, email, and in‑person interactions; resolve issues ensuring an exceptional experience; develop and maintain strong relationships with clients, referral sources, and internal client support team members.
• Account Management:
  Learn and understand the financial services industry; tasks…