Customer Support Representative

Employer Industry:
Financial Services

• Salary up to $64,250
• Opportunity for career advancement and personal growth within a global organization
• Flexible remote work arrangement
• Comprehensive benefits package including health, dental, vision, and retirement savings plans
• Generous paid time off program with up to 150 hours of vacation and 11 paid holidays
• Supportive and inclusive work environment that values diversity

• Deliver trusted and professional service to clients, enhancing customer satisfaction and loyalty
• Meet quality and productivity expectations to ensure a positive client experience
• Provide timely resolution for a range of customer inquiries
• Maintain a positive and cooperative tone with customers and colleagues
• Participate in ongoing training to stay updated on products and policy changes

• Post‑secondary education or high school diploma
• Customer service or financial services experience is a plus
• Outstanding verbal communication skills and strong telephone etiquette
• Ability to thrive in a fast‑paced call center environment while managing multiple tasks
• Demonstrated problem resolution and effective listening skills

• Current SIE, Series 6 or 7, Series 63 certifications
• Working knowledge of IRAs and other retirement products

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Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.