Branch Office Administrator

Base pay range

$21.00/hr – $22.00/hr

Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team. At Edward Jones, we structure our field associates into branch teams of two or three people. In a Client Support Team Professional role, you and a financial advisor form a critical partnership. You are the first voice a client hears on the phone and the first face they see when they walk in.

Your key responsibility is to build deep client relationships and to anticipate their needs, helping them achieve their financial goals.

Position schedule:
Full‑Time.

Branch address: 384 North Third Avenue Suite C, Fruitport, MI.

This posting will remain open for up to 30 days unless it closes early due to applicant volume.

As a Branch Office Administrator, you will provide seamless support to a financial advisor and the client support team, facilitating client accounts, communication, and service excellence. This is a great opportunity to grow your career in a dynamic and rewarding environment.

• Comprehensive 6‑month training and a mentor to guide you
• A wide support network from your branch to the region and home office
• Independent work with the backing of a large team

• Deliver exceptional personalized service so clients feel understood and informed
• Take an active role in the annual business‑planning process to assist in developing strategies for the upcoming year
• Listen actively for situations in clients’ lives that may indicate a need for additional services
• Drive marketing activities such as planning and executing events

• Culture of continuous improvement and professional development
• Inclusive environment that values diverse viewpoints
• Recognition through a rewards program that supports long‑term career and personal well‑being
• Full‑time associates receive a comprehensive benefits package, including medical, dental, vision, voluntary benefits, disability, life, AD&D, 401(k) and paid holidays, among others.

• Hiring Minimum: $21.38
• Hiring Maximum: $22.71

• Analytical Thinking
• Attention to Detail
• Adaptability
• Conversational Skills
• Digital Tool Utilization
• Team Collaboration

• Client Service:
  Provide exceptional service via calls, email, and in‑person interactions, resolving issues and building strong relationships.
• Account Management:
  Learn and understand the financial services industry; handle account openings, transfers, documentation, and accurate record maintenance.
• Administrative & Operational Support:
  Work independently under the advisor’s direction; schedule appointments, prepare materials, manage correspondence, support marketing initiatives, and streamline processes.
• Technology:
  Strong computer literacy and willingness to learn new tools such as Money Guide, Salesforce, and Microsoft Office.

Edward Jones is proud of our awards and recognitions worldwide. We invite you to learn more about our U.S. and Canadian accolades.

Edward Jones is a Fortune 500 company that values people first. With over 9 million clients and 20 000 financial advisors across the U.S. and Canada, we provide unwavering support to our associates and clients. Our purpose: partner for positive impact to improve lives and strengthen communities. We foster innovation, flexibility, and inclusion, creating a sense of belonging for every team member.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information, or any other basis prohibited by applicable law.