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Strategic CSM: Mid‑Market SaaS; Hybrid​/Remote

Remote / Online - Candidates ideally in
Nashville, Davidson County, Tennessee, 37247, USA
Listing for: CaptivateIQ, Inc.
Full Time, Remote/Work from Home position
Listed on 2025-12-22
Job specializations:
  • Customer Service/HelpDesk
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 115000 - 135000 USD Yearly USD 115000.00 135000.00 YEAR
Job Description & How to Apply Below
Position: Strategic CSM: Mid‑Market SaaS (Hybrid/Remote)
A leading SaaS company in Nashville, TN, is seeking a Customer Success Manager to manage a portfolio of mid-market customers. This role involves driving customer adoption, retention, and growth through strong relationships and business insight. Ideal candidates will have 2-4 years of experience in customer success, excellent communication skills, and a strategic mindset. The role offers a competitive salary between $115,000 and $135,000 along with comprehensive benefits including health coverage and flexible vacation days.
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