Title Customer Service Sales Representative; TSX

Why consider this job opportunity:

• Base pay of $16.00 per hour, plus a 5% quarterly bonus and potential for uncapped monthly commissions
• Opportunities for career growth and progression within the organization
• Flexible virtual work-from-home role
• Supportive and collaborative work environment focused on customer satisfaction
• Comprehensive benefits package designed to support employees physically, financially, and emotionally

• Provide end-to-end support for customers to ensure a positive experience in line with the company's service delivery strategy
• Troubleshoot and resolve technical problems and account inquiries through various communication channels
• Build consultative relationships with customers to understand their needs and offer suitable solutions
• Educate customers on self-service options and promote additional products and services
• Maintain punctual attendance and work flexible hours, including nights and weekends, as required

• Must be available and punctual for scheduled work shifts
• Minimum educational requirement:
  Some high school coursework
• 0-2 years of relevant work experience
• Ability to communicate effectively and articulate information clearly to customers
• Proficiency in multitasking across multiple tools and systems

• Previous experience in a customer service or technical support role
• Familiarity with telecommunications products and services
• Strong problem-solving skills and ability to work under pressure
• Enthusiasm for technology and eagerness to learn about new products and services

#Media #Customer Service #Remote Work #Career Growth #Sales Opportunities

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