Virtual Reservations Coordinator

Job Overview

Destination Knot is seeking a reliable and detail-oriented Virtual Reservations Coordinator to support reservation and scheduling activities in a remote environment. This role focuses on client coordination, administrative support, and maintaining accurate reservation records while delivering a professional customer experience.

This position is well suited for individuals who are organized, service-driven, and comfortable working independently with virtual tools.

• Coordinate reservation and scheduling requests from clients
• Assist with booking-related support across accommodations and related services
• Maintain accurate client and reservation information in internal systems
• Communicate clearly and professionally via email, phone, and online platforms
• Review reservation details and confirmations for accuracy
• Provide general administrative and customer service support
• Follow established workflows and documentation procedures
• Collaborate with internal teams to support client needs

• Strong communication and organizational skills
• High attention to detail and accuracy
• Comfortable using online systems and digital tools
• Ability to manage multiple tasks in a remote setting
• Prior experience in customer service, scheduling, or administrative roles preferred
• Reliable internet access and ability to work remotely

• Fully remote position
• Structured, team-oriented support environment
• Training and resources provided

$50,000 - $65,000 a year