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Customer Service Representative - Work From Home

Remote / Online - Candidates ideally in
Bethlehem, Northampton County, Pennsylvania, 18017, USA
Listing for: Ceylan Worldwide
Full Time, Remote/Work from Home position
Listed on 2025-12-23
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, English Customer Service
Salary/Wage Range or Industry Benchmark: 68000 USD Yearly USD 68000.00 YEAR
Job Description & How to Apply Below
Position: FT Customer Service Representative - Work From Home
[Customer Support / Remote] - Anywhere in U.S. / $68K+ per year / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Ceylan Worldwide, you will:
Handle incoming customer inquiries via phone, email, or chat;
Provide accurate information about products, services, and company policies;
Assist customers with orders, returns, and issues;
Record and maintain customer information and interactions;
Collaborate with other departments to ensure seamless customer experiences;
Address and resolve customer complaints or concerns;
Follow up with customers to ensure satisfaction and gather feedback.
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