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Remote Member Onboarding & Success Specialist

Remote / Online - Candidates ideally in
Wilmington, Middlesex County, Massachusetts, 01887, USA
Listing for: Ametros
Remote/Work from Home position
Listed on 2025-12-23
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
  • Healthcare
Salary/Wage Range or Industry Benchmark: 24 - 27 USD Hourly USD 24.00 27.00 HOUR
Job Description & How to Apply Below
A healthcare technology company based in Wilmington, MA is seeking a Member Experience Specialist. This role involves creating a positive onboarding experience, managing member inquiries, and guiding members through their Member Portal access. Candidates should possess strong communication and people skills, attention to detail, and the ability to work independently as well as part of a team. Fluency in Spanish is preferred.

The position offers a competitive salary in the range of $24.00-$27.00 per hour, along with incentive compensation.
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