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Technical Support HelpDesk/Support Customer Service Rep

Remote-First Customer Support Lead

Remote / Online - Candidates ideally in
Minneapolis, Hennepin County, Minnesota, 55400, USA
Listing for: Edmentum
Remote/Work from Home position
Listed on 2025-12-23
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support, Customer Service Rep
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 45000 - 60000 USD Yearly USD 45000.00 60000.00 YEAR
Job Description & How to Apply Below
A leading educational technology company is seeking a Customer Support Manager to lead a remote team dedicated to enhancing customer satisfaction. The role requires a bachelor’s degree and 2+ years of customer service experience. Responsibilities include managing workflow, analyzing support data, and collaborating with cross-functional teams. This position offers a competitive salary between $45,000 and $60,000 and a comprehensive benefits package that supports work-life balance.
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