Remote Chat Support Associate
Remote / Online - Candidates ideally in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2025-12-23
Miami, Miami-Dade County, Florida, 33222, USA
Listing for:
Gamma Phi Omega International
Full Time, Part Time, Remote/Work from Home
position Listed on 2025-12-23
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support, Bilingual
Job Description & How to Apply Below
Remote Chat Support Associate (Entry Level) will be responsible for providing exceptional customer service through live chat support. This position is entirely remote and offers a unique opportunity to engage with customers, resolving their inquiries and ensuring satisfaction. The ideal candidate will possess strong communication skills, a customer‑centric attitude, and the ability to work independently as part of a dynamic team.
Join us in delivering top‑notch customer support and making a difference in our clients' experiences.
- Respond to customer inquiries via live chat in a timely and professional manner.
- Provide accurate information regarding products and services.
- Assist customers in troubleshooting issues and resolving complaints.
- Document interactions with customers in the CRM system.
- Maintain a high level of product and service knowledge to enhance customer experience.
- Collaborate with team members to improve support processes.
- Stay updated on company policies and procedures.
- High school diploma or equivalent.
- Proven experience in customer service or chat support preferred.
- Excellent written communication skills.
- Strong problem‑solving abilities.
- Ability to multitask in a fast‑paced environment.
- Familiarity with CRM tools is a plus.
- Must be able to work flexible hours as needed.
- Work when you want
- Earn cash working part time or full time.
- Learn new skills that you can take anywhere.
- No degree required
- Supplement your existing job. No need to quit your current job, unless you really hate it.
- Excellent job for stay‑at‑home moms, retired folks, disabled people and anyone looking to learn how to make income online.
Position Requirements
10+ Years
work experience
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