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Remote Customer Success Manager
Remote / Online - Candidates ideally in
Needham, Norfolk County, Massachusetts, 02492, USA
Listed on 2025-12-27
Needham, Norfolk County, Massachusetts, 02492, USA
Listing for:
IDC
Remote/Work from Home
position Listed on 2025-12-27
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Technical Support, Client Relationship Manager, HelpDesk/Support
Job Description & How to Apply Below
A leading research firm is seeking a Customer Success Manager to manage client relationships and ensure customer satisfaction. This role involves onboarding new clients, advocating for customer needs, and reporting on key success metrics. Candidates should have 2-5 years of relevant experience and strong communication skills. Knowledge of Salesforce and Microsoft 365 is necessary. The expected salary range is $70,000 to $80,000, with some travel required.
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