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Director of Customer Operations — Remote; Supplements
Remote / Online - Candidates ideally in
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listed on 2025-12-27
Town of Poland, Jamestown, Chautauqua County, New York, 14701, USA
Listing for:
Bella Information Systems, LLC
Remote/Work from Home
position Listed on 2025-12-27
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager -
Management
Client Relationship Manager
Job Description & How to Apply Below
Location: Town of Poland
A high-growth wellness company in New York is seeking a Director of Customer Operations to lead and evolve its global customer service team. Responsibilities include managing operations, coaching staff, and driving performance metrics such as customer satisfaction and response times. The ideal candidate has over 5 years of experience in high-volume eCommerce environments and a strong track record in customer service management.
The position offers autonomy and significant ownership in a fast-paced, growing organization.
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