Remote Customer Care Specialist - First-Call Resolution

A leading healthcare provider is seeking a Customer Service Professional to act as the primary liaison for members and providers. This remote position emphasizes exceptional customer service skills and the ability to handle inquiries about coverage and benefits. The role requires effective communication, multi-tasking, and call center experience is preferred. You will be responsible for resolving issues, documenting interactions, and ensuring customer satisfaction.

Training is provided, and the work hours are Monday to Friday with a flexible post-training schedule.
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