Remote Enterprise CS Lead Education
Remote / Online - Candidates ideally in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2025-12-28
Columbus, Franklin County, Ohio, 43224, USA
Listing for:
McGraw Hill
Remote/Work from Home
position Listed on 2025-12-28
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, CRM System, Technical Support, Bilingual
Job Description & How to Apply Below
A leading educational firm seeks an experienced Enterprise Customer Success Representative to ensure institutions achieve their goals using our platforms. This role involves driving customer satisfaction, renewal efforts, and leveraging CRM tools such as Salesforce and Gainsight. Candidates with a Bachelor’s degree and 3+ years in customer success within the Higher EdTech sector are encouraged to apply. The position is remote, with potential travel requirements.
Competitive salary with additional benefits offered.
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