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Customer Success Mgr./ CSM HelpDesk/Support Customer Service Rep Technical Support

Remote Customer Success Specialist — Onboarding & Support

Remote / Online - Candidates ideally in
Fremont, Alameda County, California, 94537, USA
Listing for: Verge Inc.
Remote/Work from Home position
Listed on 2025-12-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support, Customer Service Rep, Technical Support
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A prominent software company in Fremont, California is seeking a Customer Service Manager. This role involves overseeing customer service tasks, onboarding new staff, and improving service quality. The ideal candidate has a bachelor's degree, at least 2 years of customer-facing experience, and excellent communication skills. Strong analytical and problem-solving abilities are key for maintaining high customer satisfaction. Remote work is possible, making the role adaptable and customer-centric.
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