Remote Customer Success - LatAm

Hi there!

We’re South, and we’re building a network of talented Customer Success professionals open to remote opportunities across Latin America.

This talent pool includes roles such as:

• Customer Success Manager
• Customer Success Specialist / Associate
• Onboarding Specialist
• Client Services Manager
• Account Manager (CS focus)
• Implementation Manager
• Technical Support Specialist
• Retention / Renewal Specialist
• Customer Experience Manager
• Community / Engagement Specialist

• Eligibility: This position is open to candidates residing in Latin America.

• Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered.

• Professional Presentation: We encourage you to showcase your professional experience by including a Loom video in the application form. While this is optional, candidates who provide a video presentation will be given priority.

• Build and maintain strong relationships with customers, ensuring their satisfaction and retention.
• Act as the main point of contact to resolve inquiries and provide timely, effective support.
• Collaborate with internal teams to address client needs and improve overall service quality.
• Monitor customer feedback and identify opportunities to enhance the customer experience.

• Experience in Customer Success or Account Management (SaaS or services preferred)
• Excellent communication and relationship-building skills
• Organized, proactive, and solution-oriented
• Comfortable managing multiple clients and priorities
• Fluent English

If you’re a Customer Success professional looking to connect with exciting remote opportunities,
we’d love to hear from you!

👉 Send us your resume today.