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Remote Bilingual Licensed Insurance Representative

Remote / Online - Candidates ideally in
Miami, Miami-Dade County, Florida, 33222, USA
Listing for: Assurant, Inc.
Full Time, Remote/Work from Home position
Listed on 2025-12-29
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, HelpDesk/Support, Spanish Customer Service
Salary/Wage Range or Industry Benchmark: 16.95 - 27.12 USD Hourly USD 16.95 27.12 HOUR
Job Description & How to Apply Below
Remote Bilingual Licensed Insurance Representative page is loaded## Remote Bilingual Licensed Insurance Representative locations:
Miami, FL:
Las Vegas Virtual time type:
Full time posted on:
Posted Todayjob requisition :
R-109646

Job Description Assurant Renters Solutions is seeking a
** bilingual, Licensed Insurance Specialist
** with a passion for delivering exceptional service in a fast-paced, high-volume environment. This is not your typical call center role—our Insurance Specialists are empowered problem-solvers who thrive on helping customers navigate their insurance needs with confidence and care.

If you’re a seasoned insurance professional who enjoys making a difference, excels at multitasking, and can quickly adapt to new systems and tools, we want to hear from you.

Start Date:

February 2026     
*
* Key Responsibilities:

*
* · Handle high volume inbound calls daily from policyholders and clients, providing expert guidance and support in both English and Spanish.
· Deliver exceptional customer service by resolving inquiries related to policies, billing, endorsements, and claims with professionalism and empathy.
· Process and issue insurance documents including policies, certificates, endorsements, and cancellations.
· Investigate and resolve premium discrepancies, system issues, and processing errors with accuracy and efficiency.
· Navigate multiple systems and software platforms simultaneously while maintaining a high level of service.
· Collaborate with internal departments and external clients to ensure seamless service delivery.
** This is a full-time position.
***
* Basic Qualifications:

**·
** Property and Casualty Insurance Producer/General or Personal Lines License** **(required).*
* · Bilingual fluency in Spanish and English (required).
· Minimum of 2 years of experience in a customer service or call center role within the insurance industry.
· Proven ability to manage high call volumes while maintaining quality and professionalism.
· Strong multitasking skills and the ability to work independently with minimal supervision.
· High proficiency in Microsoft Office tools (Outlook, Word, Excel, Teams) and the ability to learn and navigate new systems quickly.
· Excellent verbal and written communication skills.
· Be part of a mission-driven organization that values integrity, innovation, and inclusion.
· Enjoy a collaborative and supportive team environment with opportunities for growth.
· Competitive compensation and comprehensive benefits package.
· Ongoing training and development to keep your skills sharp and your career moving forward

Pay Range:$16.95 - $27.12

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.
** Helping People Thrive in a Connected World
** Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at .For U.S. benefit information, visit . For benefit information outside the U.S., please speak with your recruiter.

Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 15 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways.

And a willingness to take chances. We call our culture .
** Company Overview
** Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters…
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