Head of Customer & Retention
Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listed on 2026-01-12
New York, New York County, New York, 10261, USA
Listing for:
Upfluence
Remote/Work from Home
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
CRM System, Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Location: New York
A growing tech company in New York is seeking a Head of Customer Growth to lead expansion and retention strategies within the customer base. This role involves collaboration with various departments, optimizing customer success processes, and utilizing data to improve customer engagement. Ideal candidates should have extensive experience in Customer Success and strong analytical skills. The company offers competitive compensation, stock options, and a hybrid work model allowing flexibility between office and remote work.
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