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Remote Service Delivery Leader: Customer Experience & Ops

Remote / Online - Candidates ideally in
Bethesda, Montgomery County, Maryland, 20811, USA
Listing for: GovCIO
Remote/Work from Home position
Listed on 2025-12-31
Job specializations:
  • Customer Service/HelpDesk
  • IT/Tech
Job Description & How to Apply Below
A government IT solutions provider is hiring an Operations/Customer Service Delivery Manager in Bethesda, MD. The successful candidate will oversee customer outreach and ensure high service performance levels, managing a team of customer liaisons. Required qualifications include a Bachelor’s degree and 8-12 years of relevant experience. This is a remote/hybrid role offering a competitive salary and a range of employee perks aimed at supporting personal and professional well-being.
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