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Technical Support

Online Banking Support Specialist

Remote / Online - Candidates ideally in
Woburn, Middlesex County, Massachusetts, 01813, USA
Listing for: Northern Bank
Remote/Work from Home position
Listed on 2025-12-31
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
Job Description & How to Apply Below
A full-service bank in Woburn is seeking a Contact Center Specialist I responsible for resolving customer inquiries and providing technical support for electronic banking services. The ideal candidate will have 1-2 years of relevant experience in banking customer service and knowledge of deposit products. This role involves troubleshooting online banking functions, assisting customers in account maintenance, and promoting bank products through strong customer relationships.

Competitive hourly rate between $28.85 to $31.25.
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