Legal Commercial Collector Specialist; Remote

Legal Commercial Collector Specialist (Remote)

Brown & Joseph AR Management | an ARMStrong IS Company is seeking a Collections Specialist to collect outstanding balances, provide documentation, coordinate resolution of disputed invoices, and elevate high-risk customer accounts when necessary.

• Minimum of 80 outbound/inbound calls
• Negotiate payment in full or secure a payment arrangement
• Create a sense of urgency on non‑paying debtors
• Work closely with Client Support Representative to resolve disputes
• Strong work ethics and integrity
• Remain professional at all times
• Meet/exceed monthly phone, activity & fee quota’s

• Collections, sales, telemarketing, customer service or call center experience preferred
• Basic proficiency with Microsoft Office, data entry and strong computer skills, excel preferred
• Critical Thinker
• Basic Math and Writing skills
• Strong attention to detail and goal oriented
• Ability to deescalate adverse situations
• Strong interpersonal, communication and organizational skills

• $17-19per hour PLUS commission and bonuses
• Benefit package with health, dental, vision, life and disability coverage options
• 401(k) retirement plan option with company matching
• Generous paid time off policy - start with 18 days per year
• Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice

We look forward to you joining our team!!