Customer Service​/Tech Support Rep; Tech Products, Bilingual: English​/Spanish – Remote

Overview

Employer Industry: Customer Service and Technical Support

• Provide exceptional customer service and technical support for client products and services
• Handle inbound customer inquiries using a call flow guide in both Spanish and English
• Troubleshoot and resolve technical issues related to hardware and software
• Maintain accurate documentation and information in company databases
• Stay knowledgeable about client products, including smartphones, tablets, and computers

• Fluency in both Spanish and English
• Minimum of 1 year of customer service experience
• High school diploma or GED
• Strong problem-solving skills and ability to build customer relationships
• A quiet, distraction-free home environment for remote work

• Familiarity with iOS and/or MacOS or comparable technology
• Strong computer navigation skills and PC knowledge
• Eagerness to learn new technologies and adapt quickly in a fast-paced environment

#Customer Service #Tech Support #Remote Work #Career Growth #Bilingual Jobs

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