Remote Bilingual Call Center Representative | Spanish-English

Why consider this job opportunity

• Starting compensation based on experience with additional incentives and rewards
• Participate in contests for cash bonuses and prizes, including electronics and vacations
• Comprehensive medical, dental, and vision coverage available after 90 days of employment
• Opportunities for career growth with a focus on internal promotions
• Paid time off and a fun, engaging work environment with a casual dress code
• Work remotely with flexible scheduling options

• Handle inbound and outbound calls professionally and courteously
• Listen to customer needs and resolve issues effectively
• Document and process customer claims accurately in systems
• Utilize technology for account management and customer inquiries
• Attend training and meetings to stay updated on program changes

• High School Diploma or GED
• Bilingual proficiency in English and Spanish
• Experience with data entry and basic knowledge of Microsoft Office Suite
• Ability to maintain regular attendance and punctuality
• Strong organizational, written, and oral communication skills

• One year of experience in customer service, technical support, or administrative support in a contact center environment

#BPO #Customer Service #Remote Work #Career Growth #Incentives And Rewards

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