Pennsylvania - Call Center Representative

PENNSYLVANIA only - Work at Home Call Center Representative

Join to apply for the PENNSYLVANIA only - Work at Home Call Center Representative role at Info Cision Management Corporation

Base pay range: $10.00/hr - $10.00/hr

Work Location:

Remote

• Work in a blended outbound/inbound call center environment where you will talk about topics that matter and raise funds for great organizations such as St. Jude Children's Research Hospital, the NRA, March of Dimes, and many more.
• Our positions all require sales, whether it be selling memberships, products, or services.

• Full-Time set schedules that enable you to take time off for the things that are important to you.
• Part time schedules are offered on a limited basis.
• Monday-Friday schedule to start. A weekend day will be required, and when that will begin, will be determined by the program you select when signing up for a training class.
• Virtual Paid Training
• Rewards & Recognition Programs
• Weekly Pay & Bonus potential with access to your pay at anytime!
• Benefits available for Full-time employees including Medical, Dental, Vision, and 401k

• Computer skills such as the ability to copy and paste, toggle between browsers, and do basic troubleshooting.
• A willingness to learn as we believe in owning your own
• Home office, or dedicated quiet place to work, that is free from
• Passing Background Check. If your background check is not back by the time we are ready for phone time there may be a disruption in your training.
• Exceptional conversational skills and the ability to multi-task.

• Windows PC/Laptop:
  Minimum 14  monitor; dual monitors are recommended, but not required.
• Windows 11 ONLY
• At least 8GB of RAM (Must have at least 6GB usable RAM)
• Intel or AMD Processor
• Google Chrome (Current Version). Firefox, Internet Explorer, and Microsoft Edge are not compatible.
• Windows Defender antivirus and Firewall must be turned ON. All other antivirus applications must be uninstalled as they are not compatible (McAfee, Norton, Avast, etc)
• Ping per Info Cision client for Windows PC's must not exceed 80ms max round trip.

• United States based High-speed internet only. No cloud-based internet, VPN's, satellite, cellular services, or hotspots are accepted (T-Mobile, Starlink, etc)
• Minimum of 50 Mbps download speed and 10 Mbps upload speed.
• ISP must be Stable and located within the United States and its territories.
• We require a hard-wired connection, using an Ethernet cable or LAN cable, to your router/modem. We recommend a Cat5 (Category) Ethernet cord or higher.

• A cell phone (preferred) or landline is required as that is how you will receive your  Pin call , or multi-factor authentication call, that is required to access our corporate network. The calls you make/take will not come through your phone.

• Web cam
• External speakers or sound on your computer
• External Wired Mouse
• USB Wired Headset (wireless headsets are NOT compatible). The headset must have a Single USB connection without a 3.5 mm (headphone jack) connection.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Customer Service
• Industries:
  Outsourcing and Offshoring Consulting