Customer Service Representative

About the Role

Calling all Customer Service Champions Nex Gen Agency seeks exceptional Customer Service Representatives for our retail accounts. Join our dynamic team in South Florida
- Boca Raton, for a fun, fast-paced environment providing top-notch multi-channel call center services.

Our roles are designed for individuals passionate about delivering five-star treatment across every customer touchpoint.

• Do you have Windows desktop or laptop that you can use to work from home?*
• Do you have dual monitors available for your home office setup?*
• Do you have reliable high-speed internet and a quiet, dedicated workspace at home?*
• Do you currently reside in Florida or Texas?*
• Do you have at least 2 years of call center experience?*
• Do you have at least 3 years of customer service experience?*
• Do you have previous experience handling customer service inquiries via phone, email, and live chat?*
• Are you available to work flexible shifts, including evenings, weekends, or holidays, if required?*
• Are you able to start immediately? If not, what is your notice period?*