Online Customer Experience Lead

Online Customer Experience Lead page is loaded## Online Customer Experience Lead locations:
Sunway Pinnacletime type:
Full time posted on:
Posted 3 Days Agojob requisition :
JR12928
* We want to empower you to turn your ambitions into achievements.
* We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
* Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
* To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Maxis’ Online Business Consultant is responsible to perform sales and customer engagement activities through various digital platforms regularly. Be a Maxis ambassador to excite experience-seeking customers through an innovative online journey.
* Ensure consistent high standards in terms of creating a
** dynamic team environment**, cultivating the culture of
** discovery
* * by leading a constant
** learning and sharing culture
** through active collaboration with customers / external partners.
* Lead the team to deliver well-differentiated customer experience in a
** Maxis Online Store
** primarily by
** demonstrating digital lifestyle solutions
** through online live streams, live social videos, live unboxing and being a
** preferred partner
** to the customers
* ** Develop
* * the team for
** Expert-level solutioning
** through personalised conversations with customers with a purpose to enrich customer’s lifestyle by delivering a seamless digital customer experience.
* ** Driving
* * a new
** D
* *** igital*
* ** E
* *** xperiential journey
** by demonstrating relevant solutions to create excitement for customers at every engagement opportunity leveraging both ‘digital’ and ‘virtual’ capabilities and customer insights.
* Inculcate constant learning and exposure to
** digital platforms*
* ** and*
* ** advanced social media technologies
** to adapt to the world beyond conventional communications.
* Be an ambassador of Maxis with
** a*
* ** customer-oriented mind-set
** to
** capture opportunities and deploy
** solutions through an unmatched digitalized customer experience.
* Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
* Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.
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