Roadside Service Dispatcher Tucson, AZ

Job Description

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.

When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge:
Great Company, Great Culture, Great Rewards and Great Careers.

Emergency Roadside Service Dispatcher - Tucson, AZ

Salary: $17.00 per hour / $34,255 annually

This role is currently an in‑office position.

We’re growing here at GEICO, and we want you to grow with us! If you’re the kind of person who likes to help provide solutions and support for people when they need it most, you could be a perfect fit to grow your career with us. We’re looking for Emergency Roadside Service Dispatchers for our Tucson, AZ office. When our policyholders experience vehicle issues, you’ll be the one providing support for them with services like locating a locksmith or dispatching a tow truck.

Our fully paid and comprehensive training program will set you up for success as an Emergency Roadside Service Representative and any future path that your GEICO career journey may take you on. If you want to grow together, let’s talk.

• Experience providing outstanding customer service by fostering trust and growing customer satisfaction
• Strong computer proficiency and typing ability – experience with Microsoft Office, e‑mail, Web‑enabled applications, and database software
• Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities
• Ability to work comfortably and grow in a fast‑paced, high‑volume call center environment
• Willingness to learn new skills and ability to adjust to changes quickly
• Open to feedback to support your performance and development
• Eagerness to explore new skills and different career paths
• Minimum of high school diploma or equivalent
• This role will require that candidates work from the GEICO office at 3050 South Martin Luther King Jr Way, Tucson, AZ 85713

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.

We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi‑faced leaders who are driven by performance excellence and united under a shared purpose.

We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind. You’ll have access to industry‑leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

• Comprehensive Total Rewards program that offers personalized coverage tailor‑made for you and your family’s overall well‑being.
• Financial benefits including market‑competitive compensation; a 401(k) savings plan vested from day one that offers a 6% match; performance and recognition‑based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility – we provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status,…