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Remote Help Desk Specialist – Federal IT Support
Remote / Online - Candidates ideally in
O'Fallon, St. Clair County, Illinois, 62269, USA
Listed on 2025-12-31
O'Fallon, St. Clair County, Illinois, 62269, USA
Listing for:
Reston Consulting Group
Full Time, Remote/Work from Home
position Listed on 2025-12-31
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A nationwide contracting firm seeks a Help Desk Call Center Specialist to provide support for federal customers remotely. This full-time role involves handling inbound and outbound calls, troubleshooting technical issues, and ensuring customer satisfaction. Ideal candidates have strong customer service skills, can work remotely, and hold at least a high school diploma. Paid training is offered, and all candidates must be able to obtain a NACI Public Trust clearance.
This position supports a program based in O’Fallon, IL, while allowing nationwide remote work.
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