Front Office & Data Entry Operator; Remote

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Our customer is seeking a Front Office team member to join our team! You will be responsible for helping customers by answering phones and providing product and service information, as well as entering cases into the scheduling system.

• Handle customer inquiries and delivery questions
• Provide information about the products and services
• Connect clients with appropriate Technical Support Staff
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services
• Enter new cases into scheduling system for production

• Basic Computer & Typing Skill
• Pleasant Phone Demeanor
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

This is a Full Time or Part Time position, that will require M-F availability. Training on specialty systems will be provided. Full Time candidates can expect benefits such as Health/Dental, 401K Matching, PTO, and more.

Allied Global Marketing is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other status protected under federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

A valid phone number is required.