Inside Sales Representative

Overview

At National Debt Relief, our goal is to provide people with human‑centered debt relief that makes them feel financially and emotionally whole again. We have built a customized program and established a culture that revolves around supporting our team members who, as a result, provide best‑in‑class support to our clients and their families.

As a recognized leader in the debt relief industry, we’re seeking compassionate, results‑driven Inside Sales Representatives who can empower future clients to regain financial confidence and reclaim their sense of well‑being. Every interaction is an opportunity to ignite the courage clients need to take bold steps toward their financial future. Through your compassion and expertise, you help them build resilience and move forward on their debt‑relief journey.

The ideal candidate will become an expert in our debt‑relief options to provide best‑in‑class consultations. They’ll navigate stressful conversations by remaining calm and professional while providing empathetic support to vulnerable consumers, and they’ll be results‑driven with a passion to perform at high levels and take advantage of our targeted marketing channels, which eliminate the need for cold calling.

We are currently hiring for positions in AZ, FL, GA, MI, NC, NV, PA, SC, TN, TX, and UT. This is a remote position with an expected start date of 2/6/2025. Scheduling decisions are based on business need and will be confirmed prior to hiring.

We are seeking individuals who are available for the following 8‑hour shift scheduling options:

• Tuesday through Saturday (Mountain Time): 10 a.m. – 7 p.m. or 12 p.m. – 9 p.m.
• Sunday through Thursday (Mountain Time): 9 a.m. – 6 p.m. or 11 a.m. – 8 p.m.

• Consult and enroll qualified clients into National Debt Relief’s debt‑relief programs or recommended options.
• Document client discussions clearly and concisely using Salesforce customer‑relationship‑management software.
• Complete IAPDA certification within the first year (company sponsored).
• Meet performance criteria set forth by the management team; performance criteria are subject to change based on company baselines.
• Adhere to National Debt Relief and Sales department policies and procedures and any applicable changes.
• Accurately recall and document call information, skillfully navigate multiple computer systems with strong multitasking abilities.
• De‑escalate stressful situations, provide empathetic support to vulnerable clients, and be open to receiving and applying constructive feedback to continuously improve performance.

• 2+ years of experience in a client‑facing role, or a college associate’s degree equivalent.
• Sales experience a plus.
• Strong business acumen and professionalism.
• Excellent communication skills both verbal and written.
• Previous remote work experience highly preferred.
• Reliable attendance and punctuality are essential.
• Career‑minded with a focus on long‑term advancement within the organization.
• Proven ability to remain effective and adjust promptly in a fast‑paced workplace.
• Computer competency and ability to work with a computer.
• Prioritize multiple tasks and projects simultaneously.

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job‑related skills, experience, and relevant education or training. Base rate for the position starts at $31,200 annually. Role is eligible for uncapped commissions and bonuses that bring total average compensation in your first year to $85,000 annually.

The top 20% of the team can make up to $130,000.

National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most‑trusted and best‑rated consumer debt‑relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt while empowering them to lead a healthier financial lifestyle and feel free…