Remote - Automotive Customer Service Representative

Overview

Employer Industry: Digital Business Services

Why consider this job opportunity:

• Competitive wages with full benefits including Medical, Dental, Vision, and 401k
• Paid training and paid time off
• Opportunity for career advancement within a supportive and engaging environment
• Work-from-home flexibility with specific internet requirements
• Chance to make a positive impact on customer experiences and company growth

• Connect with customers via phone, email, chat, and social media to resolve inquiries
• Calmly de-escalate customer issues and provide effective solutions
• Track all call-related information for auditing and reporting purposes
• Provide feedback on customer interactions and call issues
• Upsell products or services when appropriate

• High School Diploma or equivalent
• Minimum of 6 months of customer service experience
• Must be 18 years of age or older
• Ability to type at least 25 words per minute
• Comfortable with desktop computer systems and have general knowledge of Windows-based systems

• Previous customer service and/or sales experience
• College degree preferred but not required

#Digital Business Services  #Customer Service #Career Growth #Remote Work #Employee Benefits

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