Travel Experience Specialist
Portland, Multnomah County, Oregon, 97204, USA
Listed on 2025-12-31
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Customer Service/HelpDesk
Customer Service Rep, Travel Industry
We are looking for a Travel Experience Specialist to support clients with tailored trip planning and coordinated travel arrangements. This role focuses on helping travelers enjoy well-organized, thoughtful, and enjoyable travel experiences while you work remotely from anywhere.
Key Responsibilities:Experience Design: Assist in tailoring trip suggestions based on client interests and travel styles.
Booking Support: Help manage reservations for hotels, transportation, excursions, and packages.
Client Engagement: Maintain communication, provide updates, and support adjustments.
Supplier Coordination: Liaise with travel providers for availability and accurate information.
Travel Documentation: Deliver itinerary summaries, confirmations, and destination details.
Quality Oversight: Ensure details are correct, timely, and well-organized.
Travel Knowledge Development: Stay informed on trends, destinations, and travel logistics.
Hospitality, customer service, or travel experience is helpful but not required.
Excellent interpersonal and organizational skills.
Ability to manage multiple planning tasks simultaneously.
Comfortable with online tools and remote communication.
Self-directed and reliable.
Genuine interest in travel and client care.
Additional language skills are a plus.
Work-from-home flexibility.
Training resources and travel industry learning opportunities.
Access to planning platforms and support tools.
Encouraging and collaborative team environment.
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