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HelpDesk/Support Technical Support

Remote Junior SaaS Support Specialist

Remote / Online - Candidates ideally in
Mississippi, USA
Listing for: Process Street, Inc.
Remote/Work from Home position
Listed on 2026-01-01
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A technology company is seeking a Junior Customer Support Specialist to provide support via phone, email, and chat. The ideal candidate has 1-2 years of customer service experience, preferably in SaaS, and excellent English communication skills. The role includes advising customers, tracking interactions in Salesforce, and contributing to the knowledge base. Benefits include unlimited PTO and health insurance.
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