Customer Service

Benefits:

• Bonus based on performance
• Flexible schedule
• Opportunity for advancement
• Training & development

Central Pro Insurance Services is seeking a dedicated and friendly Customer Service representative to join our team in Riverside, CA. As a Customer Service representative, you will be the first point of contact for our clients, providing exceptional service and support.

• Assist clients with inquiries and provide information about insurance products
• Process policy changes and update customer information in the database
• Handle incoming calls and emails in a professional and timely manner
• Resolve customer complaints and issues with empathy and efficiency
• Collaborate with the sales team to ensure customer satisfaction and retention

• Prior experience in customer service or a related field
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office and CRM software
• Active insurance license is preferred
• Ability to multitask and prioritize in a fast-paced environment

Central Pro Insurance Services has been a trusted provider of insurance solutions in Riverside, CA for over 20 years. Our commitment to personalized service and comprehensive coverage options has earned us a loyal customer base. We value our employees and offer a supportive and collaborative work environment.

This is a remote position.