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Technical Support

Strategic Customer Success Manager — Remote SaaS

Remote / Online - Candidates ideally in
San Francisco, San Francisco County, California, 94199, USA
Listing for: User Testing Company
Remote/Work from Home position
Listed on 2026-01-01
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
  • IT/Tech
    Technical Support
Job Description & How to Apply Below
A renowned tech firm seeks a Customer Success Manager to empower customers in utilizing their platform. The role involves driving engagement, maximizing adoption, and ensuring customer satisfaction. Candidates should have over three years of experience in Customer Success or Account Management within a SaaS environment and possess excellent communication skills. Join a diverse team dedicated to delivering exceptional customer experiences and building strong relationships.

This role allows for cross-functional collaboration and involvement with enterprise accounts.
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