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Remote SaaS Customer Service Manager: Lead & Scale
Remote / Online - Candidates ideally in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-01-01
Jacksonville, Duval County, Florida, 32290, USA
Listing for:
OperationsArmy
Remote/Work from Home
position Listed on 2026-01-01
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A leading customer service solutions company is seeking a Customer Service Manager to oversee a remote team during a product launch. You will manage team performance, optimize support workflows, and ensure excellent customer experiences. The ideal candidate has over 2 years of experience in a management role, particularly in a SaaS environment. This fully remote position offers an opportunity to build a world-class support experience.
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