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Customer Success Mgr./ CSM

Customer Service Center Manager — Hybrid

Remote / Online - Candidates ideally in
Dubuque, Dubuque County, Iowa, 52001, USA
Listing for: Oates Energy, Inc.
Full Time, Remote/Work from Home position
Listed on 2026-01-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
  • Management
Job Description & How to Apply Below
A leading utility service provider is seeking a Manager of Customer Service in Dubuque, Iowa. The role involves overseeing the day-to-day operations of the call center, managing a team, and ensuring high customer satisfaction. Ideal candidates will have 3-5 years of customer service experience with strong leadership and communication skills. Compensation includes a competitive hourly wage, performance bonuses, and comprehensive benefits.

The work arrangement is hybrid, combining office and remote work.
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