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Remote - Claims Adjuster – Automotive Customer Service Wichita, KS

Remote / Online - Candidates ideally in
Wichita, Sedgwick County, Kansas, 67232, USA
Listing for: REYNOLDS & REYNOLDS CO
Full Time, Remote/Work from Home position
Listed on 2026-01-01
Job specializations:
  • Customer Service/HelpDesk
Job Description & How to Apply Below

Job Description:

This is a full-time, remote position.

American Guardian Warranty Services, Inc. (AGWS), an affiliate of Reynolds and Reynolds, is seeking a Claims Adjuster – Automotive for our growing team. In this role, you will work remotely and be responsible for investigating, evaluating, and negotiating vehicle repair costs to determine coverage and liability. You will handle inbound calls to clarify coverage based on contracts and resolve customer issues.

Responsibilities:
  • Answer inbound calls
  • Provide information about claim processing and explain contract coverage and terms
  • Establish, review, and authorize claims accurately
  • Enter claim and contract information into the AGWS system
  • A home office package will be provided, including two monitors, a laptop, keyboard, and mouse.

    Training:

    On the job

    Requirements:
    • 2+ years of experience as an automotive mechanic in a service department, dealership, or independent shop
    • 2+ years of experience adjusting automobile mechanical claims
    • ASE certification is a plus
    • Quiet designated workspace for remote work
    • Reliable internet with at least 50 Mbps download speed
    • Ability to work effectively under pressure in a fast-paced environment
    • Strong communication, organizational, and multi-tasking skills
    • High school diploma
    Benefits:

    We offer a balanced work environment with a comprehensive benefits package, including:

    • Medical, dental, vision, life insurance, and HSA
    • 401(k) with up to 6% match
    • Professional development and training
    • Promotion from within
    • Paid vacation and sick days
    • Eight paid holidays
    • Referral bonuses

    Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. We are an equal opportunity employer.

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