Customer Service Rep – Financial; Remote

Employer Industry: Customer Service and Business Process Outsourcing

• Salary up to $17/hr
• Opportunity for career advancement and growth within the organization, with 80% of managers promoted from within
• Work remotely from the comfort of your home
• Comprehensive benefits including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off
• Daily Pay enrollment option for early pay access
• Supportive and inclusive company culture with various employee resource groups and wellness programs

• Provide inbound customer support using a call flow guide
• Help customers resolve basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services
• Deliver expert customer experiences with a positive demeanor

• Minimum of 6 months of customer service experience
• Open availability for various shifts
• High school diploma or GED
• Ability to work in a quiet, distraction-free environment at home
• Strong computer navigation skills and proficiency in fast-paced multi-tasking

• Experience with remote work environments
• Familiarity with customer service software and databases
• Strong problem-solving skills
• Eagerness to learn new technologies and systems
• Active participation in community or workplace diversity initiatives

#Customer Service #Remote Work #Career Growth #Inclusive Culture #Employee Benefits

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