Customer Representative - Remote

Join to apply for the Customer Representative - Remote role at Prestige Travel Agency by Mich
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Principal base pay range: $35,000.00 - $65,000.00. Actual pay will be based on skills and experience — talk with your recruiter to learn more.

As a Travel Customer Representative, you will support clients throughout their travel journey from booking to return, addressing inquiries, resolving issues, providing booking updates, and ensuring that every interaction reflects exceptional service.

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem‑solving skills.

• Excellent verbal and written communication skills.
• Strong customer service experience (preferably in travel or hospitality).
• Organized, dependable, proactive with high attention to detail.
• Comfortable with technology and quick to learn booking platforms and systems.
• Passion for travel and helping others plan unforgettable experiences.

• 100% remote work with flexible scheduling.
• Opportunities to grow within the agency.
• Travel perks and exclusive industry discounts.
• Supportive team environment with ongoing training.

Part-time

Not Applicable

If you're enthusiastic about travel and love creating memorable experiences for others, wed love to hear from you. Apply today and start your journey with Prestige Travel Agency by Mich!