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Customer Experience Specialist - Work From Home
Remote / Online - Candidates ideally in
Orlando, Orange County, Florida, 32828, USA
Listed on 2026-01-01
Orlando, Orange County, Florida, 32828, USA
Listing for:
Archive Resale
Full Time, Remote/Work from Home
position Listed on 2026-01-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Technical Support
Job Description & How to Apply Below
[Customer Service / Remote] - Anywhere in U.S. / Up to $23 per hour / Healthcare benefits - As a Customer Experience Specialist at Archive Resale, you will:
Respond to a high volume of customer inquiries via email and chat with empathy and accuracy;
Resolve support issues such as order questions, returns, account problems, and listing errors;
Maintain or exceed performance targets;
Flag ticket trends to CX leadership;
Contribute feedback on pain points and process improvements;
Stay current on all product, policy, and workflow updates via team meetings and documentation.
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