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Customer Support Specialist - Work From Home
Remote / Online - Candidates ideally in
Saint Augustine, St. Johns County, Florida, 32092, USA
Listed on 2026-01-01
Saint Augustine, St. Johns County, Florida, 32092, USA
Listing for:
Abridge
Full Time, Remote/Work from Home
position Listed on 2026-01-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist at Abridge, you will:
Provide exceptional customer service by answering incoming calls and responding to customer inquiries via email and chat;
Assist customers with product information and troubleshooting;
Provide user feedback to our product and operational teams to identify pain points and advocate for the user experience;
Navigate our CRM tool to communicate with users and appropriately track contacts and resolutions for data analysis.
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