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Customer Care Representative - Work From Home
Remote / Online - Candidates ideally in
Neptune, Monmouth County, New Jersey, 07753, USA
Listed on 2026-01-01
Neptune, Monmouth County, New Jersey, 07753, USA
Listing for:
Arketa
Full Time, Remote/Work from Home
position Listed on 2026-01-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
[Customer Service / Remote] - Anywhere in U.S. / Up to $55K per year / Medical, dental & vision / 401k / PTO - As a Customer Care Rep at Arketa, you will:
Provide excellent customer service to our clients by responding to chat and email in a timely and professional manner;
Maintain a high level of product knowledge to assist customers with their inquiries and provide accurate information;
Troubleshoot and resolve customer issues with empathy and a positive attitude;
Document all customer interactions and follow up as needed to ensure customer satisfaction;
Utilize various software and tools to manage customer accounts and provide support;
Collaborate with other team members to improve processes and enhance the overall customer experience.
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