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Customer Care Specialist - Work From Home
Remote / Online - Candidates ideally in
Calhoun, Gordon County, Georgia, 30701, USA
Listed on 2026-01-01
Calhoun, Gordon County, Georgia, 30701, USA
Listing for:
AppFolio
Remote/Work from Home
position Listed on 2026-01-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Serve as the direct link between our customers and the App Folio Property Manager platform;
Master product knowledge to provide accurate, effective troubleshooting and workflow guidance; Manage customer conversations daily across various channels (phone, chat, email, etc.);
Deliver top-tier service while meeting or exceeding performance metrics;
Log and document customer interactions thoroughly and professionally.
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