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Senior Service Quality Leader - Key Accounts; Remote
Remote / Online - Candidates ideally in
Farmington, Hartford County, Connecticut, 06030, USA
Listed on 2026-01-01
Farmington, Hartford County, Connecticut, 06030, USA
Listing for:
Otis Elevator Co.
Remote/Work from Home
position Listed on 2026-01-01
Job specializations:
-
Customer Service/HelpDesk
Account Manager
Job Description & How to Apply Below
A leading global elevator company seeks a Sr Manager, Service Quality Expert to join their team. This remote role involves optimizing service quality, resolving key account issues, and conducting field training. Candidates should have a Bachelor's degree and relevant experience, with a strong focus on customer service and problem resolution skills. Familiarity with Otis IT systems and a background in supervision are preferred.
The company offers competitive benefits, including a 401(k), paid vacation, and tuition reimbursement.
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Position Requirements
10+ Years
work experience
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