Customer Service​/Tech Support Rep – Financial; Remote

Employer Industry: Customer Service and Technical Support

• Base salary of $15/hr with potential for performance-based incentives
• Daily Pay enrollment option to access your pay early
• Comprehensive benefits including medical, dental, vision insurance, and 401(k) retirement plan
• Paid training and opportunities for career advancement within a supportive environment
• Work-from-home convenience with flexible scheduling options
• Engaging company culture with networking opportunities and wellness programs

• Provide inbound customer support using a structured call flow guide
• Resolve technical issues related to hardware, software, and client products
• Track, document, and retrieve information in databases
• Offer additional products and/or services to enhance customer experience
• Deliver exceptional customer experiences with a positive attitude

• Minimum of 1 year of customer service experience
• High school diploma or GED
• Strong computer navigation skills and knowledge of PC systems
• Open availability to accommodate varying schedules
• A quiet, distraction-free environment to work from at home

• Technical support experience is preferred
• Eagerness to learn new technologies
• Strong problem-solving skills with the ability to ask probing questions
• Experience in fast-paced multi-tasking environments
• Ability to work effectively in a diverse team setting

#Customer Service #Tech Support #Remote Work #Career Growth #Inclusive Culture

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