Remote Call Center Agent Virginia , VA

All Angles Covered is seeking a reliable and customer-focused Remote Call Center Agent to join our growing support team. In this role, you'll handle inbound and outbound calls, provide product and service information, resolve customer inquiries, and ensure a high level of client satisfaction. The ideal candidate has excellent communication skills, a calm and professional demeanor, and the ability to work efficiently from a home office.

• Answer incoming calls and respond to customer questions or concerns
• Document interactions and update records accurately
• Resolve issues promptly or escalate as needed
• Follow scripts and procedures while personalizing the customer experience
• Collaborate with team leads and supervisors to improve service quality

• 1+ year of call center or customer service experience
• Strong verbal and written communication skills
• Comfortable using CRM systems and call center software
• Self-motivated with the ability to work independently
• Reliable internet and a quiet work environment

• Competitive pay: $30–$35/hour
• Flexible remote work
• Supportive, team-oriented environment