Customer Support Specialist
Grandville, Kent County, Michigan, 49418, USA
Listed on 2026-01-01
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Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator -
Administrative/Clerical
Office Administrator/ Coordinator
We are a benefit administrator in Grandville, MI seeking a Customer Support Specialist to join our team! Our company administers FSA, HRA, and HSA plans along with COBRA. Previous experience in these benefits is not necessary but would be beneficial. Applicants must be personable, a quick learner, able to multi-task, be well-organized and possess strong time management, communication and customer service skills.
Strong computer skills in Microsoft Office products are also required.
This position would require you to work Monday – Friday from 8:30am – 5pm daily. Our office works a hybrid work schedule allowing for 2 work from home days per week after training is complete.
This is a starting position with the opportunity to move up within the company quickly depending on the candidate. Starting hourly wage of $23.00.
Responsibilities:- Answer questions via Phone and Email
- Assist with Data Processing
- Assist Account Representatives with Daily Tasks
- High School Diploma or GED
- Previous experience in customer service, administration, or other related fields
- Outstanding multi-task management skills across a varied set of responsibilities
- Deadline and detail-oriented
Offer:
- Competitive Compensation plan
- 401(k) with generous Profit Share Contribution after 6 months
- Life Insurance
- Medical and Dental Insurance after 30 days
- No Travel Requirements
- Great small family owned and managed company with a friendly atmosphere!
Entry level
Employment Type:Full-time
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